Effective Date: 1 September 2025

Welcome to Sugar and Spice! These Terms of Service (“Terms”) govern your use of our website, located at https://sugarnspiceonline.co.za, and the services we offer. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the site.

1. Use of the Website

You agree to use our website for lawful purposes only. You must not:

• Use the website in any way that breaches applicable local, national, or international law
• Use the website to transmit or distribute malicious software
• Attempt to gain unauthorized access to any part of the website
• Disrupt or impair the website’s operation or performance

2. Eligibility

By using this site, you confirm that you are at least 18 years old, or using the site under the supervision of a parent or legal guardian.

3. Orders and Payments

• All orders placed through our website are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason.
• Prices are listed in South African Rand (ZAR) and are inclusive of VAT unless otherwise stated.
• Payment is processed securely through third-party payment gateways.

4. Shipping and Delivery

We deliver within South Africa and may offer international shipping on a case-by-case basis. Delivery timelines are estimates and may vary. Sugar and Spice is not liable for delays caused by third-party couriers.

5. Returns and Refunds

Please refer to our Return and Refund Policy [insert link here if you have one]. If a product is defective or damaged on arrival, contact us within 7 days of receipt to request a replacement or refund.

6. Intellectual Property

All content on this website—including text, images, logos, graphics, and software—is the property of Sugar and Spice or its content suppliers and is protected under applicable copyright and trademark laws.

You may not reproduce, copy, modify, distribute, or exploit any part of the website without express written permission.

7. User Accounts

You may create an account for easier checkout and order tracking. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

8. Limitation of Liability

To the fullest extent permitted by law, Sugar and Spice shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

9. Disclaimer

All content on this website is provided “as is” and “as available.” We do not guarantee that the website will be uninterrupted or error-free. We reserve the right to modify or discontinue any part of the site without notice.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which can be found at https://sugarnspiceonline.co.za/privacy-policy 

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the South African courts.

12. Changes to Terms

We may update these Terms from time to time. Changes will take effect once posted on this page. Your continued use of the website indicates your acceptance of the updated Terms.