At Sugar & Spice, we aim to deliver your order as quickly and efficiently as possible. Please review our shipping policy below:

Processing & Delivery Time

• Orders are processed within 1-2 working days after payment is confirmed.

• Delivery takes approximately 5-7 working days (excluding weekends and public holidays).

• Please note that delivery times may vary depending on your location and courier service availability.

Shipping Fees

• Standard shipping fees will be calculated and displayed at checkout.

• Free shipping may apply on orders above a certain amount (if applicable).

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email/SMS to monitor your delivery.

Delays

• While we do our best to ensure timely delivery, delays may occur due to unforeseen circumstances such as courier issues, weather conditions, or high order volumes.

• We will notify you if we anticipate any significant delays.

Incorrect Address

• Please ensure your shipping details are accurate. Sugar & Spice will not be responsible for delays or lost parcels due to incorrect or incomplete addresses.

Contact Us

If you have any questions about your order or delivery, please contact us at:
📧 Orders@sugarnspiceonline.co.za
📞 067 232 7233